NovoVA Careers

NovoVA is offering amazing opportunities to help grow businesses in the US! Our list of positions that you can apply for are growing every day, and they all come with the freedom of working remotely from home.

  • CALL INTAKE VIRTUAL ASSISTANT
    • Handle and route calls.
    • Input data into job management system (e.g. DASH).
    • Assign calls to Lead Techs and Project Managers
    • Provide job source updates.
  • COORDINATOR VIRTUAL ASSISTANT
    • Main point of contact for the job.
    • Manages documentation and compliance.
    • Updates systems notes and compliance (DASH, MICA. etc.).
    • Bridges production and estimator, sometimes acting as an estimator.
  • ESTIMATOR VIRTUAL ASSISTANT
    • Specializes in mitigation, contents, and basic reconstruction of estimates.
    • Transforms production team data into Xactimate, Simbility, and/or similar.
    • Maximizes and ensures compliance with insurance carrier guidelines for all estimates.
  • ACCOUNTS RECEIVABLE (AR) VIRTUAL ASSISTANT
    • Manages outstanding receivables (i.e. Quickbooks)
    • Follows up with customers for payments.
    • Processes received payments in the accounting system, occasionally combined with an AP role.
  • ACCOUNTS PAYABLE (AP) VIRTUAL ASSISTANT
    • Inputting vendor bills and monitoring oustanding payables (i.e. QuickBooks)
    • Pursuing internal cusotmer approvals and verifying payment accuracy.
    • Generating payments in the account system.
    • Forecasting weekly business cash flow.
  • PAYROLL/HR ADMINISTRATOR VIRTUAL ASSISTANT
    • Oversees HR functions, encompassing onboarding, offboarding, compliance, and training.
    • Manages payroll through a provider and the accounting system.
    • Occasionally combines responsibilities with AR/AP to fulfill the Bookkeeper role.
  • MARKETING ADMIN VIRTUAL ASSISTANT
    • Administers daily CRM audits (Luxor).
    • Oversees social media platforms.
    • Compiles weekly sales performance reports.
    • Tracks and reports commissions and referral amounts.
  • SYSTEMS & COMPLIANCE VIRTUAL ASSISTANT
    • Generates and resolves system reports for production and business development.
    • Enforces company compliance and requirements for lead sources, third-party administrators, and customers (e.g. COIs, W9s).
    • Occasional combination with General /Executive Admin roles.
  • GENERAL/EXECUTIVE ADMIN VIRTUAL ASSISTANT
    • Manages email, schedules appointments handles calendar, and arranges travel.
    • Supports you and key staff to maintain focus on business growth, handling essential but non-value-adding tasks.

Once an applicant passes our interview process, they are invited to a training course which covers the essential skills you will need to learn in becoming a NOVO Virtual Assistant!

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